Last update received: 04 Feb 2026 - 11:30
ID: 382976
Type: Incident
Location: Heyford Park OX25.
Status: Open
We have a network incident in Heyford Park OX25 affecting internet services. Our team are looking into this and will provide an update as soon as possible.
Please do not reset your equipment.
Update (04 Feb 2026 11:19hrs)
The housing developer has confirmed that third party contractors have damaged our fibre cables.
An engineering team has been dispatched to assess the site and carry out the necessary repairs.
Their estimated time of arrival is 13:00 on 04/02/2026.
Type: Incident
Location: Heyford Park OX25.
Status: Open
We have a network incident in Heyford Park OX25 affecting internet services. Our team are looking into this and will provide an update as soon as possible.
Please do not reset your equipment.
Update (04 Feb 2026 11:19hrs)
The housing developer has confirmed that third party contractors have damaged our fibre cables.
An engineering team has been dispatched to assess the site and carry out the necessary repairs.
Their estimated time of arrival is 13:00 on 04/02/2026.