Service Status

Last update received: 11 Dec 2023 - 17:45
Postcode Prefix: Type:

ID: 285463
Type: Incident
Location: MANNINGTREE CO11.
Status: Open
We are currently experiencing a network incident in Manningtree CO11 affecting Voice and data services. Engineers are currently investigating the issue and will provide an update as soon as possible or within 2 hours.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.

Update (11 Dec 2023 14:34hrs)
Electricity engineers are currently on site investigating this issue. They have located a issue at the local substation and are continuing to investigate.

We apologise again for the inconvenience caused and thank you for your patience.

ID: 285545
Type: Emergency Maintenance
Location: Chatham ME4.
Status: Open
There is emergency maintenance taking place between the hours of 1745 and 2000 on Monday 11/12/2024. Customers may experience an interruption to services for up to 30 minutes during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
ID: 283787
Type: Maintenance
Location: Wallyford EH21.
Status: Open
There is essential maintenance taking place between the hours of 0800 and 1700 on Monday 11/12/2023. Customers may experience an interruption to services for up to 1hr during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.