Service Status

Last update received: 26 Jul 2024 - 16:15
Postcode Prefix: Type:

ID: 313632
Type: Emergency Maintenance
Location: London, SE10.
Status: Open
There is essential emergency maintenance taking place between the hours of 08:00 & 17:00 on Friday 26/07/2024. Customers may experience an interruption to services for around 1 hour during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
ID: 313280
Type: Emergency Maintenance
Location: Northampton NN5.
Status: Open
There is emergency maintenance taking place between the hours of 13:00 -15:00 on Monday 22/07/2024 Customers may experience an interruption to services for up to 30 during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
ID: 311366
Type: Maintenance
Location: Ely CB6.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Monday 29/07/2024. Customers may experience an interruption to services for up to 6 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
ID: 311648
Type: Maintenance
Location: London NW10.
Status: Open
There is essential maintenance taking place between the hours of 04:00-05:00 on Monday 29/07/2024. Customers may experience an interruption to services for up to 1 hour during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
ID: 311402
Type: Maintenance
Location: Swindon SN1.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Monday 29/07/2024. Customers may experience an interruption to services for up to 6 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
ID: 312501
Type: Maintenance
Location: London NW6.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00-03:00 on Monday 29/07/2024. Customers may experience an interruption to services for up to 3 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
ID: 312024
Type: Maintenance
Location: Dursley GL11 Milton Keynes MK10.
Status: Open
There is essential third party maintenance taking place between the hours of 22:00-05:00 on Sunday 28/07/2024 into Monday 29/07/2024. Customers may experience an interruption to services for up to 7 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
ID: 312792
Type: Maintenance
Location: Knaresborough HG5.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Monday 29/07/2024. Customers may experience an interruption to services for up to 6 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
ID: 311887
Type: Maintenance
Location: Coventry CV6.
Status: Open
There is essential maintenance taking place between the hours of 09:00 & 17:00 on Friday 26/07/2024. Customers may experience an interruption to services for around 10 minutes

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
ID: 308482
Type: Maintenance
Location: Salisbury, SP2.
Status: Open
There is essential maintenance taking place between the hours of 09:00 & 16:00 on Thursday 25/07/2023. Customers may experience an interruption to services for around 30 minutes during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
ID: 311455
Type: Maintenance
Location: Bristol BS48 BS20.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Monday 15/07/2024. Customers may experience an interruption to services for up to 6 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (15 Jul 2024 11:09hrs)
It has been identified that this fault has been caused by an issue with a third-party carrier, who provide service to us in this area.

We are working with the provider to resolve this issue and a further update will be provided in 2 hours or as soon as possible.

We apologise again for the inconvenience caused and thank you for your patience.


Update (15 Jul 2024 06:33hrs)
This maintenance is currently overrunning and service have not yet been restored.

We have engaged with third party carrier carrying out the works and will provide an update as soon as possible.

We apologise for any inconvenience this may cause.

ID: 302708
Type: Maintenance
Location: Aberdeen AB13 AB32.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Monday 13/05/2024. Customers may experience an interruption to services for up to 6 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.