Last update received: 16 Sep 2024 - 12:15
ID: 320119
Type: Incident
Location: Kenilworth CV8.
Status: Open
We are currently experiencing a network incident in Kenilworth affecting services. An engineer is traveling to the site to investigate. Travel time is around 2 hours depending upon traffic.
Once on site work will commence to localise the fault this work may take several hours depending on what is found on arrival.
Please do not reset your equipment.
We apologise for any inconvenience this may cause.
Update (16 Sep 2024 12:09hrs)
Our engineer is still awaiting the arrival of the recovery company.
We have dispatched an additional engineer to site with an estimated time of arrival of 13:30.
Update (16 Sep 2024 10:36hrs)
Our engineer is stuck on the M45 with a puncture. The recovery company have advised him they expect to be with him in 2 hours time. He will then take a further hour to get to site.
Sorry for the increased delay this will cause in restoring services.
Type: Incident
Location: Kenilworth CV8.
Status: Open
We are currently experiencing a network incident in Kenilworth affecting services. An engineer is traveling to the site to investigate. Travel time is around 2 hours depending upon traffic.
Once on site work will commence to localise the fault this work may take several hours depending on what is found on arrival.
Please do not reset your equipment.
We apologise for any inconvenience this may cause.
Update (16 Sep 2024 12:09hrs)
Our engineer is still awaiting the arrival of the recovery company.
We have dispatched an additional engineer to site with an estimated time of arrival of 13:30.
Update (16 Sep 2024 10:36hrs)
Our engineer is stuck on the M45 with a puncture. The recovery company have advised him they expect to be with him in 2 hours time. He will then take a further hour to get to site.
Sorry for the increased delay this will cause in restoring services.
ID: 319560
Type: Emergency Maintenance
Location: Market Drayton TF9.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00-06:00 on Tuesday 17/09/2024. Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Market Drayton TF9.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00-06:00 on Tuesday 17/09/2024. Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 319880
Type: Emergency Maintenance
Location: Leicester LE16 Desborough NN14.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00-06:00 on Tuesday 17/09/2024. Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Leicester LE16 Desborough NN14.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00-06:00 on Tuesday 17/09/2024. Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 317224
Type: Maintenance
Location: Deeside CH5.
Status: Open
There is essential maintenance taking place between the hours of 08:00-16:00 on Tuesday 17/09/2024. Customers may experience an interruption to services for up to 15 minutes during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Deeside CH5.
Status: Open
There is essential maintenance taking place between the hours of 08:00-16:00 on Tuesday 17/09/2024. Customers may experience an interruption to services for up to 15 minutes during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 319140
Type: Maintenance
Location: Portsmouth PO3.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Tuesday 17/09/2024. Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Portsmouth PO3.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Tuesday 17/09/2024. Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 319133
Type: Maintenance
Location: Acton W3.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Tuesday 17/09/2024. Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Acton W3.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Tuesday 17/09/2024. Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 319135
Type: Maintenance
Location: Richmond Upon Thames TW9.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Tuesday 17/09/2024. Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Richmond Upon Thames TW9.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Tuesday 17/09/2024. Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 316355
Type: Maintenance
Location: Worcester WR4.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Tuesday 17/09/2024. Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Worcester WR4.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Tuesday 17/09/2024. Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 317916
Type: Maintenance
Location: East Malling ME19.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Tuesday 17/09/2024. Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: East Malling ME19.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00-06:00 on Tuesday 17/09/2024. Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 318247
Type: Maintenance
Location: Coventry CV6,CV7.
Status: Open
There is essential maintenance taking place between the hours of 09:00 and 17:00 on 16/09/24 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Type: Maintenance
Location: Coventry CV6,CV7.
Status: Open
There is essential maintenance taking place between the hours of 09:00 and 17:00 on 16/09/24 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
ID: 317922
Type: Maintenance
Location: Brundall NR13.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 16/09/24 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Type: Maintenance
Location: Brundall NR13.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 16/09/24 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause