Last update received: 27 Apr 2024 - 11:30
ID: 302356
Type: Incident
Location: Dudley DY8.
Status: Open
We are currently experiencing a network incident in the Dudley DY8 area affecting voice and data services. Engineers are currently investigating the issue and will provide an update as soon as possible.
Please do not reset your equipment.
We apologise for any inconvenience this may cause.
Update (27 Apr 2024 11:18hrs)
It has been identified that this incident has been caused by an issue with a third party carrier, who provide fibre optic service to us in this area.
We are working with the provider to resolve this issue and a further update will be provided soon as possible.
We apologise again for the inconvenience caused and thank you for your patience.
Type: Incident
Location: Dudley DY8.
Status: Open
We are currently experiencing a network incident in the Dudley DY8 area affecting voice and data services. Engineers are currently investigating the issue and will provide an update as soon as possible.
Please do not reset your equipment.
We apologise for any inconvenience this may cause.
Update (27 Apr 2024 11:18hrs)
It has been identified that this incident has been caused by an issue with a third party carrier, who provide fibre optic service to us in this area.
We are working with the provider to resolve this issue and a further update will be provided soon as possible.
We apologise again for the inconvenience caused and thank you for your patience.
ID: 300361
Type: Maintenance
Location: Rowhedge wharf CO5.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 29/04/24 Customers may experience an interruption to services for up to 4 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Rowhedge wharf CO5.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 29/04/24 Customers may experience an interruption to services for up to 4 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 301181
Type: Maintenance
Location: Berryfields HP18.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 15:00 on 29/04/24 Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Berryfields HP18.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 15:00 on 29/04/24 Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 300198
Type: Maintenance
Location: Dereham NR19.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 13:00 on 29/04/24 Customers may experience an interruption to services for up to 5 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Dereham NR19.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 13:00 on 29/04/24 Customers may experience an interruption to services for up to 5 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 301010
Type: Maintenance
Location: Parklands BS24.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 29/04/24 Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Parklands BS24.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 29/04/24 Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 301013
Type: Maintenance
Location: Dereham NR19.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 29/04/24 Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Dereham NR19.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 29/04/24 Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 299201
Type: Maintenance
Location: Hook GU51.
Status: Open
There is essential maintenance taking place between the hours of 09:00 and 16:00 on 26/04/24 Customers may experience an interruption to services for up to 1 hour and 30 minutes during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Hook GU51.
Status: Open
There is essential maintenance taking place between the hours of 09:00 and 16:00 on 26/04/24 Customers may experience an interruption to services for up to 1 hour and 30 minutes during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.