Last update received: 24 Apr 2025 - 08:45
ID: 346052
Type: Incident
Location: Colchester CO7.
Status: Open
We have an irregular network incident in the Colchester CO7 affecting broadband Internet services. Our team have replaced suspect equipment with no change and are continuing investigations into the issue.
We are continuing to work to resolve this issue and a further update will be provided as soon as possible.
Please do not reset your equipment.
Update (22 Apr 2025 17:45hrs)
This incident has been escalated internally to our senior engineering team. Our investigations are ongoing and will take time.
Updates will be provided when further information becomes available.
We apologise for the inconvenience caused, please do not reset your equipment.
Type: Incident
Location: Colchester CO7.
Status: Open
We have an irregular network incident in the Colchester CO7 affecting broadband Internet services. Our team have replaced suspect equipment with no change and are continuing investigations into the issue.
We are continuing to work to resolve this issue and a further update will be provided as soon as possible.
Please do not reset your equipment.
Update (22 Apr 2025 17:45hrs)
This incident has been escalated internally to our senior engineering team. Our investigations are ongoing and will take time.
Updates will be provided when further information becomes available.
We apologise for the inconvenience caused, please do not reset your equipment.