Last update received: 24 Jun 2026 - 14:45
ID: 401711
Type: Incident
Location: Birmingham B4.
Status: Open
We have a network incident in the Birmingham B4 area affecting Internet services. Our team are looking into this and will provide an update by 14:30.
Please do not reset your equipment.
Type: Incident
Location: Birmingham B4.
Status: Open
We have a network incident in the Birmingham B4 area affecting Internet services. Our team are looking into this and will provide an update by 14:30.
Please do not reset your equipment.
ID: 400929
Type: Emergency Maintenance
Location: Milton Keynes MK10.
Status: Open
There is essential emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 25/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Milton Keynes MK10.
Status: Open
There is essential emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 25/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 400937
Type: Emergency Maintenance
Location: Bicester OX26 OX25.
Status: Open
There is essential emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 25/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Bicester OX26 OX25.
Status: Open
There is essential emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 25/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 399732
Type: Emergency Maintenance
Location: Huddersfield HD0, HD2.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Huddersfield HD0, HD2.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 399729
Type: Emergency Maintenance
Location: Birmingham B24.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Birmingham B24.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 399731
Type: Emergency Maintenance
Location: Bradford BD6.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Bradford BD6.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 399377
Type: Maintenance
Location: Doncaster DN3 DN7.
Status: Open
There is essential third party maintenance taking place between the hours of 20:00 on 25/06/2026 and 08:00 on 26/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Doncaster DN3 DN7.
Status: Open
There is essential third party maintenance taking place between the hours of 20:00 on 25/06/2026 and 08:00 on 26/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 399382
Type: Maintenance
Location: Yorkshire DN14.
Status: Open
There is essential third party maintenance taking place between the hours of 20:00 on 25/06/2026 and 08:00 on 26/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Yorkshire DN14.
Status: Open
There is essential third party maintenance taking place between the hours of 20:00 on 25/06/2026 and 08:00 on 26/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 399398
Type: Maintenance
Location: Nottinghamshire DN22.
Status: Open
There is essential third party maintenance taking place between the hours of 20:00 on 25/06/2026 and 08:00 on 26/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Nottinghamshire DN22.
Status: Open
There is essential third party maintenance taking place between the hours of 20:00 on 25/06/2026 and 08:00 on 26/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 398161
Type: Maintenance
Location: Somerset TA6 TA7.
Status: Open
There is essential maintenance taking place between the hours of 23:30 on 25/06/2026 and 06:00 on 26/06/2026. Customers may experience an interruption of TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Somerset TA6 TA7.
Status: Open
There is essential maintenance taking place between the hours of 23:30 on 25/06/2026 and 06:00 on 26/06/2026. Customers may experience an interruption of TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 396458
Type: Maintenance
Location: Colchester CO3.
Status: Open
There is essential maintenance taking place between the hours of 08:00 till 17:00 on 25/06/2026. Customers may experience an interruption of TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Colchester CO3.
Status: Open
There is essential maintenance taking place between the hours of 08:00 till 17:00 on 25/06/2026. Customers may experience an interruption of TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 396456
Type: Maintenance
Location: South Norfolk NR14.
Status: Open
There is essential maintenance taking place between the hours of 08:00 till 17:00 on 25/06/2026. Customers may experience an interruption of TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: South Norfolk NR14.
Status: Open
There is essential maintenance taking place between the hours of 08:00 till 17:00 on 25/06/2026. Customers may experience an interruption of TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 400119
Type: Maintenance
Location: Chelmsford Multiple postcodes.
Status: Open
There is essential maintenance taking place between the hours of 04:00 till 06:00 on 25/06/2026. Customers may experience an interruption of services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Chelmsford Multiple postcodes.
Status: Open
There is essential maintenance taking place between the hours of 04:00 till 06:00 on 25/06/2026. Customers may experience an interruption of services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 400120
Type: Maintenance
Location: Essex CM17 CM7 CM3 CM12 TR14 CO11 CO3 CO6 CO16.
Status: Open
There is essential maintenance taking place between the hours of 04:00 till 06:00 on 25/06/2026. Customers may experience an interruption of services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Essex CM17 CM7 CM3 CM12 TR14 CO11 CO3 CO6 CO16.
Status: Open
There is essential maintenance taking place between the hours of 04:00 till 06:00 on 25/06/2026. Customers may experience an interruption of services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 398187
Type: Maintenance
Location: Norfolk NR4.
Status: Open
There is essential maintenance taking place between the hours of 08:00 till 16:00 on 24/06/2026. Customers may experience an interruption of TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Norfolk NR4.
Status: Open
There is essential maintenance taking place between the hours of 08:00 till 16:00 on 24/06/2026. Customers may experience an interruption of TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 399475
Type: Maintenance
Location: NG34 Sleaford.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: NG34 Sleaford.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 398480
Type: Maintenance
Location: SN7 Oxfordshire, IP1 & IP8 Suffolk.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: SN7 Oxfordshire, IP1 & IP8 Suffolk.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 396304
Type: Maintenance
Location: NG3, NG7, NG12 Nottingham.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: NG3, NG7, NG12 Nottingham.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 396338
Type: Maintenance
Location: B17, B30, B4 Birmingham, TF11 & SY8 Shropshie.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: B17, B30, B4 Birmingham, TF11 & SY8 Shropshie.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 398015
Type: Maintenance
Location: London E10.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 12:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: London E10.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 12:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 398552
Type: Maintenance
Location: Aylesham CT3.
Status: Open
There is essential maintenance taking place between the hours of 04:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Aylesham CT3.
Status: Open
There is essential maintenance taking place between the hours of 04:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 397929
Type: Maintenance
Location: Upton NN5, NN7.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Upton NN5, NN7.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.