Last update received: 18 Nov 2025 - 21:45
ID: 374096
Type: Incident
Location: TN39 Bexhill-On-Sea.
Status: Open
We have a network incident in the TN23 area affecting voice and internet services. Our team are looking into this and will provide an update as soon as possible.
Please do not reset your equipment.
Update (18 Nov 2025 21:40hrs)
Engineers will be scheduled to visit this site and work on the fault tomorrow 19/11/25.
A further update will be made at 10:00hrs 19/11/25 or earlier if we have a significant update.
We apologise again for the inconvenience caused and thank you for your patience throughout this issue.
Please do not reset your equipment.
Type: Incident
Location: TN39 Bexhill-On-Sea.
Status: Open
We have a network incident in the TN23 area affecting voice and internet services. Our team are looking into this and will provide an update as soon as possible.
Please do not reset your equipment.
Update (18 Nov 2025 21:40hrs)
Engineers will be scheduled to visit this site and work on the fault tomorrow 19/11/25.
A further update will be made at 10:00hrs 19/11/25 or earlier if we have a significant update.
We apologise again for the inconvenience caused and thank you for your patience throughout this issue.
Please do not reset your equipment.
ID: 373249
Type: Emergency Maintenance
Location: BA8 Somerset.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: BA8 Somerset.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 373304
Type: Emergency Maintenance
Location: LS12 Leeds.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: LS12 Leeds.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 373600
Type: Emergency Maintenance
Location: EX19 Devon.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: EX19 Devon.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 372891
Type: Emergency Maintenance
Location: SG19 Bedfordshire.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: SG19 Bedfordshire.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 372894
Type: Emergency Maintenance
Location: RG21 Basingstoke.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: RG21 Basingstoke.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 372490
Type: Emergency Maintenance
Location: CO16 Essex.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: CO16 Essex.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 372662
Type: Emergency Maintenance
Location: IP8 Suffolk.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: IP8 Suffolk.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 372664
Type: Emergency Maintenance
Location: IP2 Suffolk.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: IP2 Suffolk.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 372488
Type: Emergency Maintenance
Location: CO7 Essex.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: CO7 Essex.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 369629
Type: Emergency Maintenance
Location: Milton Keynes MK4.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Milton Keynes MK4.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 370968
Type: Maintenance
Location: DE24 Derby.
Status: Open
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: DE24 Derby.
Status: Open
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 372795
Type: Maintenance
Location: CV6 Coventry.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: CV6 Coventry.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 368931
Type: Maintenance
Location: WV8 Wolverhampton.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: WV8 Wolverhampton.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 366572
Type: Maintenance
Location: BA1 Bath.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: BA1 Bath.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 19/11/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.