Last update received: 09 Jun 2026 - 11:15
ID: 399548
Type: Incident
Location: CH5 Deeside.
Status: Open
We have a network incident in Deeside affecting phone and Internet services. Our team are looking into this and will provide an update by 10:00am.
Please do not reset your equipment.
Update (09 Jun 2026 08:21hrs)
Our engineers are currently en route to site to investigate the issue. We will provide a further update at 12:00.
Type: Incident
Location: CH5 Deeside.
Status: Open
We have a network incident in Deeside affecting phone and Internet services. Our team are looking into this and will provide an update by 10:00am.
Please do not reset your equipment.
Update (09 Jun 2026 08:21hrs)
Our engineers are currently en route to site to investigate the issue. We will provide a further update at 12:00.
ID: 398869
Type: Emergency Maintenance
Location: Aberdeen AB32, AB31, AB15, AB13.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Aberdeen AB32, AB31, AB15, AB13.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 398872
Type: Emergency Maintenance
Location: Gillingham ME5 Wouldham ME1.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Gillingham ME5 Wouldham ME1.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 398164
Type: Emergency Maintenance
Location: Hitchin SG5.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Hitchin SG5.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 398166
Type: Emergency Maintenance
Location: Wolverhampton WV11.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Wolverhampton WV11.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 397722
Type: Emergency Maintenance
Location: Lowestoft NR32 East Suffolk NR34.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Lowestoft NR32 East Suffolk NR34.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 398766
Type: Emergency Maintenance
Location: Leeds LS15, LS9.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Leeds LS15, LS9.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 398767
Type: Emergency Maintenance
Location: Comeytrowe TA3, TA4.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Comeytrowe TA3, TA4.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 398536
Type: Emergency Maintenance
Location: South Ockendon RM15 Swanscombe DA10.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: South Ockendon RM15 Swanscombe DA10.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 398813
Type: Emergency Maintenance
Location: Brundall NR13 Broadland NR10, NR6 Norwich NR8.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Brundall NR13 Broadland NR10, NR6 Norwich NR8.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 398585
Type: Emergency Maintenance
Location: London EC1A, WC1X, N1, N1C.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: London EC1A, WC1X, N1, N1C.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 398842
Type: Emergency Maintenance
Location: Newport TF10.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Newport TF10.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 398591
Type: Emergency Maintenance
Location: Exeter EX3, EX2.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Exeter EX3, EX2.
Status: Open
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 396583
Type: Maintenance
Location: Multiple locations..
Status: Open
There is essential maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Postcodes;
MK4,TQ7,TW8,TW9,CV8,TS21,IV2,IP2,GL3,IV2,IP31,IP9,IP8,IP14,IP1,IP22,IP11,IP28,IP19,IP6,IP30,IP22,CO13,CO14,HG5,HR2,KT16,KY11
Type: Maintenance
Location: Multiple locations..
Status: Open
There is essential maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Postcodes;
MK4,TQ7,TW8,TW9,CV8,TS21,IV2,IP2,GL3,IV2,IP31,IP9,IP8,IP14,IP1,IP22,IP11,IP28,IP19,IP6,IP30,IP22,CO13,CO14,HG5,HR2,KT16,KY11
ID: 396585
Type: Maintenance
Location: Multiple locations.
Status: Open
There is essential maintenance taking place between the hours of 02:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Postcodes;
SE1,PL15,PL16,LE65,CO11,LE12,NR14,LS16,LE2,LN4,BN17,LN2,LE67,WS14,WS13,LE13,LE1,LE6,LE9,LE16,E10,LS22,LS15,LS9,LU2,SY8,LE17,LS14, LS15
Type: Maintenance
Location: Multiple locations.
Status: Open
There is essential maintenance taking place between the hours of 02:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Postcodes;
SE1,PL15,PL16,LE65,CO11,LE12,NR14,LS16,LE2,LN4,BN17,LN2,LE67,WS14,WS13,LE13,LE1,LE6,LE9,LE16,E10,LS22,LS15,LS9,LU2,SY8,LE17,LS14, LS15
ID: 397097
Type: Maintenance
Location: Colchester CO7.
Status: Open
There is essential maintenance taking place between the hours of 06:00 and 08:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Colchester CO7.
Status: Open
There is essential maintenance taking place between the hours of 06:00 and 08:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 395818
Type: Maintenance
Location: Salisbury SP4.
Status: Open
There is essential third party maintenance taking place between the hours of 08:00 and 17:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Salisbury SP4.
Status: Open
There is essential third party maintenance taking place between the hours of 08:00 and 17:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 396586
Type: Maintenance
Location: Multiple locations..
Status: Open
There is essential maintenance taking place between the hours of 03:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Postcodes;
M24,TN12,TN27,WR13,M5,ME12,ME16,ME19,ME3,ME16,LS29,TS19,MK44,MK18,MK45,CM9,EX1,EX4,E3,LS27,ML1,N9,NE25,TQ12,TQ13,NE15,NE16,SR4,NG12,NG5,NG34,NG11,NG7,NG9,NG31,NG21
Type: Maintenance
Location: Multiple locations..
Status: Open
There is essential maintenance taking place between the hours of 03:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Postcodes;
M24,TN12,TN27,WR13,M5,ME12,ME16,ME19,ME3,ME16,LS29,TS19,MK44,MK18,MK45,CM9,EX1,EX4,E3,LS27,ML1,N9,NE25,TQ12,TQ13,NE15,NE16,SR4,NG12,NG5,NG34,NG11,NG7,NG9,NG31,NG21
ID: 397705
Type: Maintenance
Location: Fugglestone SP2.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 17:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Fugglestone SP2.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 17:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 397208
Type: Maintenance
Location: Ipswich IP6.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Ipswich IP6.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 394404
Type: Maintenance
Location: Milton Keynes MK10.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Milton Keynes MK10.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 395521
Type: Maintenance
Location: Reading RG1.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Tuesday 09/06/2026. Customers may experience an interruption to TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Reading RG1.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Tuesday 09/06/2026. Customers may experience an interruption to TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 395524
Type: Maintenance
Location: Reading RG1.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Tuesday 09/06/2026. Customers may experience an interruption to TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Reading RG1.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Tuesday 09/06/2026. Customers may experience an interruption to TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 395528
Type: Maintenance
Location: Tadley RG26.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Tuesday 09/06/2026. Customers may experience an interruption to TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Tadley RG26.
Status: Open
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Tuesday 09/06/2026. Customers may experience an interruption to TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.