Last update received: 04 Feb 2026 - 11:30
ID: 382976
Type: Incident
Location: Heyford Park OX25.
Status: Open
We have a network incident in Heyford Park OX25 affecting internet services. Our team are looking into this and will provide an update as soon as possible.
Please do not reset your equipment.
Update (04 Feb 2026 11:19hrs)
The housing developer has confirmed that third party contractors have damaged our fibre cables.
An engineering team has been dispatched to assess the site and carry out the necessary repairs.
Their estimated time of arrival is 13:00 on 04/02/2026.
Type: Incident
Location: Heyford Park OX25.
Status: Open
We have a network incident in Heyford Park OX25 affecting internet services. Our team are looking into this and will provide an update as soon as possible.
Please do not reset your equipment.
Update (04 Feb 2026 11:19hrs)
The housing developer has confirmed that third party contractors have damaged our fibre cables.
An engineering team has been dispatched to assess the site and carry out the necessary repairs.
Their estimated time of arrival is 13:00 on 04/02/2026.
ID: 378438
Type: Maintenance
Location: Stafford ST16 ST18.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 05/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Stafford ST16 ST18.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 05/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 382105
Type: Maintenance
Location: Barnsley S70.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 05/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Barnsley S70.
Status: Open
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 05/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 381296
Type: Maintenance
Location: Leicestershire LE65.
Status: Open
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Wednesday 04/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Leicestershire LE65.
Status: Open
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Wednesday 04/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 382233
Type: Maintenance
Location: Lincolnshire PE22.
Status: Open
There is essential maintenance taking place between the hours of 00:00 and 06:00 on Thursday 12/02/2026.
Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Lincolnshire PE22.
Status: Open
There is essential maintenance taking place between the hours of 00:00 and 06:00 on Thursday 12/02/2026.
Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 376348
Type: Maintenance
Location: Bishops Stortford CM23 CM17 Nottingham NG12 London SE10.
Status: Open
There is essential maintenance taking place between the hours 00:05 until 06:00 on 11/12/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Bishops Stortford CM23 CM17 Nottingham NG12 London SE10.
Status: Open
There is essential maintenance taking place between the hours 00:05 until 06:00 on 11/12/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.