Last update received: 22 May 2026 - 00:00
ID: 397305
Type: Incident
Location: Shefford SG17.
Status: Open
We have a network incident in Shefford SG17 affecting phone and internet services. Our team are looking into this and will provide an update by 22:00.
Please do not reset your equipment.
Update (21 May 2026 23:58hrs)
Power company engineers have identified a fault with a power cable supplying our equipment. This will require specialist engineers to attend, which may not be until tomorrow morning. We will continue working to resolve the issue and will provide further updates as soon as new information becomes available, or by 09:00 at the latest.
Update (21 May 2026 21:57hrs)
Engineers on site have identified an issue with the power supply. This has been reported to the local power provider, and we are currently awaiting their attendance. In the meantime, our equipment is being temporarily powered by an engineer’s vehicle. We apologise for any disruption this may cause and appreciate your patience while the issue is resolved. Our next update will be at midnight(00:00)
Type: Incident
Location: Shefford SG17.
Status: Open
We have a network incident in Shefford SG17 affecting phone and internet services. Our team are looking into this and will provide an update by 22:00.
Please do not reset your equipment.
Update (21 May 2026 23:58hrs)
Power company engineers have identified a fault with a power cable supplying our equipment. This will require specialist engineers to attend, which may not be until tomorrow morning. We will continue working to resolve the issue and will provide further updates as soon as new information becomes available, or by 09:00 at the latest.
Update (21 May 2026 21:57hrs)
Engineers on site have identified an issue with the power supply. This has been reported to the local power provider, and we are currently awaiting their attendance. In the meantime, our equipment is being temporarily powered by an engineer’s vehicle. We apologise for any disruption this may cause and appreciate your patience while the issue is resolved. Our next update will be at midnight(00:00)
ID: 396296
Type: Emergency Maintenance
Location: Durrington BN13.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Durrington BN13.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 396317
Type: Emergency Maintenance
Location: Bristol BS30.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Bristol BS30.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 396326
Type: Emergency Maintenance
Location: Norfolk NR18 NR9 NR4.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Norfolk NR18 NR9 NR4.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 396329
Type: Emergency Maintenance
Location: Devon EX31 EX34.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Devon EX31 EX34.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 396145
Type: Emergency Maintenance
Location: Crawley RH10.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Crawley RH10.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 396146
Type: Emergency Maintenance
Location: Dorset BH9.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Dorset BH9.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 395896
Type: Emergency Maintenance
Location: Harthill S26 S21.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Harthill S26 S21.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 396175
Type: Emergency Maintenance
Location: Porthcawl CF36.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Porthcawl CF36.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 394694
Type: Emergency Maintenance
Location: Devon and Torbay TQ7.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Devon and Torbay TQ7.
Status: Open
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 22/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 396469
Type: Emergency Maintenance
Location: Devon EX1.
Status: Open
There is emergency maintenance taking place between the hours of 08:00 and 16:00 on 21/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Emergency Maintenance
Location: Devon EX1.
Status: Open
There is emergency maintenance taking place between the hours of 08:00 and 16:00 on 21/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 395032
Type: Maintenance
Location: South Yorkshire S65.
Status: Open
There is maintenance taking place between the hours of 08:00 and 16:00 on 21/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: South Yorkshire S65.
Status: Open
There is maintenance taking place between the hours of 08:00 and 16:00 on 21/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
ID: 395330
Type: Maintenance
Location: Cheshire CW1.
Status: Open
There is maintenance taking place between the hours of 08:00 and 16:00 on 21/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Type: Maintenance
Location: Cheshire CW1.
Status: Open
There is maintenance taking place between the hours of 08:00 and 16:00 on 21/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.