Last update received: 24 Dec 2024 - 18:45
ID: 328728
Type: Incident
Location: Bristol BS6, Cambridge CB24, Cheltenham GL50, and Woking GU24.
Status: Closed
We are currently experiencing a network incident in Bristol BS6, Cambridge CB24, Cheltenham GL50, and Woking GU24 affecting internet services.
This is a recurrence of an earlier incident impacting these same areas. We are investigating the fault with a third party whose network it is on and will provide an update by 06:00.
Please do not reset your equipment.
We apologise for any inconvenience this may cause.
Update (26 Nov 2024 04:54hrs)
Our third party provider have informed us that this outage is the result of change works on their network.
Services are back online, but could drop for brief periods until further notice. We will update you again by 08:00.
Type: Incident
Location: Bristol BS6, Cambridge CB24, Cheltenham GL50, and Woking GU24.
Status: Closed
We are currently experiencing a network incident in Bristol BS6, Cambridge CB24, Cheltenham GL50, and Woking GU24 affecting internet services.
This is a recurrence of an earlier incident impacting these same areas. We are investigating the fault with a third party whose network it is on and will provide an update by 06:00.
Please do not reset your equipment.
We apologise for any inconvenience this may cause.
Update (26 Nov 2024 04:54hrs)
Our third party provider have informed us that this outage is the result of change works on their network.
Services are back online, but could drop for brief periods until further notice. We will update you again by 08:00.