Last update received: 26 Jul 2024 - 16:15
ID: 285463
Type: Incident
Location: MANNINGTREE CO11.
Status: Closed
We are currently experiencing a network incident in Manningtree CO11 affecting Voice and data services. Engineers are currently investigating the issue and will provide an update as soon as possible or within 2 hours.
Please do not reset your equipment.
We apologise for any inconvenience this may cause.
Update (12 Dec 2023 07:47hrs)
This incident was closed on Tuesday, December 12th, 2023 at 07:47hrs.
Update (12 Dec 2023 07:47hrs)
Work to restore service was completed at 14:47 on 11/12/2023. Customers should now find services to be working as expected. We will continue to monitor services to ensure they remain stable.
Any issues being experienced after this time should be treated as individual cases and reported in the usual manner.
We apologise again for the inconvenience caused and thank you for your patience throughout this issue.
Update (11 Dec 2023 14:34hrs)
Electricity engineers are currently on site investigating this issue. They have located a issue at the local substation and are continuing to investigate.
We apologise again for the inconvenience caused and thank you for your patience.
Type: Incident
Location: MANNINGTREE CO11.
Status: Closed
We are currently experiencing a network incident in Manningtree CO11 affecting Voice and data services. Engineers are currently investigating the issue and will provide an update as soon as possible or within 2 hours.
Please do not reset your equipment.
We apologise for any inconvenience this may cause.
Update (12 Dec 2023 07:47hrs)
This incident was closed on Tuesday, December 12th, 2023 at 07:47hrs.
Update (12 Dec 2023 07:47hrs)
Work to restore service was completed at 14:47 on 11/12/2023. Customers should now find services to be working as expected. We will continue to monitor services to ensure they remain stable.
Any issues being experienced after this time should be treated as individual cases and reported in the usual manner.
We apologise again for the inconvenience caused and thank you for your patience throughout this issue.
Update (11 Dec 2023 14:34hrs)
Electricity engineers are currently on site investigating this issue. They have located a issue at the local substation and are continuing to investigate.
We apologise again for the inconvenience caused and thank you for your patience.