Last update received: 09 Jun 2026 - 12:00
ID: 399548
Type: Incident
Location: CH5 Deeside.
Status: Open
We have a network incident in Deeside affecting phone and Internet services. Our team are looking into this and will provide an update by 10:00am.
Please do not reset your equipment.
Update (09 Jun 2026 11:57hrs)
Our engineer has now arrived on site and begun the troubleshooting process.
We will continue to provide updates as the investigation progresses and share any significant findings.
Update (09 Jun 2026 08:21hrs)
Our engineers are currently en route to site to investigate the issue. We will provide a further update at 12:00.
Type: Incident
Location: CH5 Deeside.
Status: Open
We have a network incident in Deeside affecting phone and Internet services. Our team are looking into this and will provide an update by 10:00am.
Please do not reset your equipment.
Update (09 Jun 2026 11:57hrs)
Our engineer has now arrived on site and begun the troubleshooting process.
We will continue to provide updates as the investigation progresses and share any significant findings.
Update (09 Jun 2026 08:21hrs)
Our engineers are currently en route to site to investigate the issue. We will provide a further update at 12:00.